5. Disclosure of personal information
We may disclose personal information where reasonably necessary to operate our business, respond to enquiries, provide services, manage bookings, and meet legal or administrative obligations.
This may include disclosure to:

• directors, employees, contractors, or service providers assisting with PrimeCrest operations

• website, form, email, calendar, booking, communication, storage, and business administration platforms

• software and business tools used for client records, workflow management, file storage, marketing, or internal administration

• payment, invoicing, accounting, and bookkeeping providers

• professional advisers such as accountants, insurers, consultants, or legal advisers

• government, regulatory, or law enforcement bodies where required or permitted by law

Some third-party platforms or business tools may store or process information outside Australia. Where possible, we limit disclosure to information reasonably required for the relevant purpose.
We do not sell personal information.

6. Child-related information

PrimeCrest Academic Studio may collect information about a child when a parent or guardian submits an enquiry. This may include the child’s first name, age, learning stage, interests, routines, learning goals, and any information the parent or guardian chooses to provide.

We collect this information only to understand the child’s needs, assess suitability, and prepare appropriate educator-led in-home support.

Parents and guardians should only provide information they are comfortable sharing and should avoid submitting highly sensitive information unless it is necessary for safety or support purposes.